Overview
We work with people everyday - and not just their intellect but their emotions. This Skill Bite will enable you to perceive and understand emotion in yourself and others; how to use that knowledge to improve working relationships and how that will help you achieve better business outcomes.
What participants will gain.
- Have an understanding of what ‘Emotional Intelligence’ is
- Work with a model of EI
- Apply what they learn of EI to their relationships
- Make commitments to themselves and colleagues about their EI