Designing with People in Mind

Design Thinking

A philosophy and a set of tools to help you solve problems creatively through the lens of a HUMAN CENTRED approach.


Design Thinking is a human-centred process and mindset to approach complex challenges. The goal is to develop products or services that customers need and love with a sustainable business model to support them.

a drawing of three icons representing creativity including a lightbulb, pencil and cogwheels

What participants will gain.

  • An understanding of the core Design Thinking model
  • Some practical, simple to use tools to deepen understanding of the needs of people they work with
  • Learn how to create opportunities to use more of a Design Thinking mindset in interactions with others
  • Commit to a clear action to implement a Design Thinking approach in interactions