Overview
Design Thinking is a human-centred process and mindset to approach complex challenges. The goal is to develop products or services that customers need and love with a sustainable business model to support them.
What participants will gain.
- An understanding of the core Design Thinking model
- Some practical, simple to use tools to deepen understanding of the needs of people they work with
- Learn how to create opportunities to use more of a Design Thinking mindset in interactions with others
- Commit to a clear action to implement a Design Thinking approach in interactions