Rachel Nuttall

I love developing individuals, teams and helping people be the best version of themselves. Having spent most of my career leading teams in large organizations, I feel very lucky to be to bring this experience to my work now as a consultant. For the last ten years, I’ve worked across many different sectors, both virtually and face to face.
The combination of having led teams in senior roles in complex organizations and also having the theory and qualification in numerous coaching and psychometric tools, is proving valuable to leaders who I work with. Most importantly I’m mum to 2 energetic, sporty and amazing children who keep our family laughing and smiling through whatever environment we’ve found ourselves in. We’ve been lucky enough to live in New York for 4 years, but have now made it home to Oxford, UK.

Professional expertise

Rachel has 15 years blue chip experience in senior leadership roles across commercial, operational and learning and development environments. A qualified business coach, with a combination of commercial, operational and people experience in addition to being qualified in several psychometric tools. She has experience in specialising in customer experience and employee engagement with a proven track record of increasing key performance indicators in both areas, with a passion for people and team development. Rachel is an experienced consultant working across all level helping organisations understand customer experience, plan for improvement and track progress made.


I develop leaders, teams and organisations. I help them to be fit for the future. The world of work is getting more complex, uncertain, ambiguous and volatile. I help leaders transform their ways of working. I help them transform their business and culture to navigate this change.
Team Development & Team Coaching
In my team coaching, I help teams focus on the connections between them, the ir stakeholders and the future working environment. I help them look at their team development from the future-back and from the outside-in. Helping the team see that they can operate at more than th e sum of their individual parts.
Leadership Development
I create leadership development programmes aimed at delivering the culture change within an organisation. I’ve created and delivered programmes for over 6000 leaders, rolled out over a tight time period with over 100 leaders at each event.
Business Coaching
I’m a qualified business c oach (Henley Business School) and run sessions for all levels to help individuals become the most effective at what they


Rachel started her career in the corporate world in a Graduate Development programme for Marks and Spencer. She spent 7 years leading teams in both front line and head office based roles. She moved to Vodafone, where again she led commercial teams including digital re-platforming projects and e-marketing roles. As Head of Customer and Employee Experience, she lead a culture change programme driving change for 3,000 employees across 100s of sites. Rachel’s final role was Head of Learning and Development, where so crystallised her passion for developing people and teams. Since becoming an independent consultant over 10 years ago, Rachel has worked across the globe helping teams and individuals be their best.

PROFESSIONAL qualifications

  • Systemic Team Coaching – AoEC
  • Licensed SDI, MBTI and Facet 5 Facilitator
  • Certificate in Coaching – Henley Business School
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